Please call Midwest Volleyball Warehouse for a Return Authorization number for any return, exchange, or discrepancies. Our phone number is 1-800-876-8858. Do not contact us by email concerning a return, exchange or discrepancy.
If for any reason you decide not to keep a product, you may return it to us unused, in the original packaging within 10 days of the purchase date for a full refund. Returns after this time may be refused or may be subject to a restocking fee. Products which are returned to us and are not in "new" condition will not be eligible for a refund.
Any packing discrepancies must be reported within 10 days of the invoice date.
Defective merchandise will be immediately replaced or refunded if returned within 30 days of purchase. All defective merchandise must be returned to us before it will be replaced.
Special orders, "size small", and "size XXL" may be subject to a 20% restocking charge. No silkscreened or embroidered merchandise may be returned unless it is defective. (Dye lot differences are not considered defective.) Please examine your merchandise prior to adding any printing or embroidery.
All returns must be shipped back to Midwest Volleyball Warehouse either by United Parcel Service or by US Postal service insured. We recommend that you use United Parcel Service for all returns because all of their packages are easily traceable and delivery is verifiable. However if you are using the US Postal service we strongly recommend that the package be insured for the value of the product.
All returns should include with them a copy of the original invoice and a written statement as to why the product is being returned. All returns should have the Return Authorization number written on the outside of the package. A Return Authorization number may be obtained by calling our customer service at 1-800-876-8858. Products returned without a Return Authorization number may be refused.